ORDERING INFORMATION

WHAT IS THE TURNAROUND TIME FOR PRINTED / SHIPPED PRODUCTS?

Orders are typically ready for shipment in 3 - 6 business days. Business days are Monday - Friday excluding holidays. My schedule does not currently allow for Rush orders.

U.S. packages are shipped via 1st class mail or Priority Mail based on weight or quantity. Please note: I cannot guarantee delivery dates.

DO YOU SEND DIGITAL PROOFS FOR PRODUCTS?

Digital proofs are available UPON REQUEST or if I feel the need for your approval.  If you would like a proof, please let me know in the Notesbox at checkout. Proofs are posted within 1-2 business days AFTER purchase.

PERSONALIZATION:

Please post exactly as you would like your information to appear.  Please double-check your spelling for any errors. I am not responsible for any customer errors in wording.

WILL PRINTED ITEMS LOOK EXACTLY AS THEY DO ON MY SCREEN?

Colors may vary slightly between your monitor view and the printed product. Please take this into consideration when placing an order.

DO YOU ACCEPT RETURNS, EXCHANGES OR CANCELLATIONS?

I don't accept returns, exchanges, or cancellations on personalized items.  Please contact me if you have any problems with your order.  If it is an error on my part, I am happy to replace.

 

Thank you!  :)

Shelle